Q&A
Collaboration & After-Sales Support
Collaboration & After-Sales Support
Yes. Liang Guam understands that flexibility is essential for meeting evolving market demands and brand positioning. During the development phase, our R&D and packaging teams work closely with you to adjust formulations, packaging materials, or design elements as needed. This collaborative approach ensures your final product not only aligns with regulatory compliance but also delivers the exact performance, aesthetics, and consumer experience your brand envisions. As your OEM/ODM cosmetics supplier, Liang Guam is committed to providing customization at every step of the process.
Upon project confirmation, a dedicated project manager will be assigned as your primary point of contact. Email updates for documentation and approvals / Video conferences for real-time discussions and progress reviews. This structured approach ensures smooth, transparent, and efficient collaboration from concept development to final delivery. As your trusted OEM/ODM cosmetics and skincare supplier, Liang Guam prioritizes responsiveness, clarity, and reliability in every stage of the project.
Yes. At Liang Guam, we understand the importance of protecting your intellectual property and business ideas. We always sign a formal Non-Disclosure Agreement (NDA) before discussing any project details. This guarantees that your cosmetic formulas, private label concepts, packaging designs, and business strategies remain fully secure and confidential. As a trusted OEM/ODM cosmetics manufacturer in Taiwan, we treat confidentiality with the highest priority, ensuring our global partners feel confident when collaborating with us.
We stand by the quality of our products and are committed to your long-term success. If any issues arise, our technical and quality assurance team will offer continuous after-sales support to ensure market stability. As a trusted OEM/ODM cosmetics supplier from Taiwan, we don’t just manufacture — we partner with you to protect your brand reputation and maintain customer confidence in highly competitive markets.
Absolutely not. Protecting your intellectual property is our foremost commitment. Your formulas and all proprietary information are stored in a secure and confidential database, accessible only to authorized personnel on a need-to-know basis. We guarantee that your unique formulations will never be shared with or used for any other client.
Yes. As a professional OEM/ODM cosmetics supplier, Liang Guam offers flexible post-production support to strengthen your supply chain. Logistics coordination with your designated freight forwarder or shipping partner. This ensures a seamless transition from our factory in Taiwan to your warehouse or distribution center worldwide, helping your brand save time, reduce risks, and maintain efficiency.